The objective of reporting is to prevent accidents and incidents. This is achieved by ensuring relevant protected information derived from reports is analysed and where applicable shared to learn lessons. The objective is not to attribute blame or liability.
Reporting made easy!
Our new online reporting process is designed to ensure the minimum data required is easily uploaded and you need only complete the sections that are relevant to your report. As you complete each question there is information available to help you. Some questions will allow you to either select from a list or start typing an answer to reveal a list of suggested pre-programmed answers to select from.
This reporting process is applicable for all reports including airprox, dangerous goods, mandatory, security (may require immediate notification), voluntary and wildlife strikes. An accident must be reported to the Air Accident Investigations Branch*.
Following the submission of a report further information and attachments can be sent to email@example.com. Please remember to quote the report number.
Frequently asked questions
Can I submit a test report to familarise myself with the new process?
We have provided a trial version to allow test reports to be filed for training and familiarisation purposes.
Reports submitted to our test system will be periodically deleted with no review or action taken.
Should I report this?
If ever unsure if something is mandatory to report, please report anyway, particularly if you feel that others could learn from your report. This could prevent someone else from getting hurt or worse. Any submitted report that is not mandatory is classified then as a voluntary report. This will indicate a good reporting culture.
Will I receive a copy of my report?
You will receive a copy of your report and have the option to copy your report to others of your choosing on submission.
How do I provide follow up actions, information, attachments and any corrections/changes to a report?
These can all be sent to firstname.lastname@example.org quoting the relevant report number. These will then be appended to your report.
Can I make a confidential report?
If your report is confidential you may indicate this by selection. You will be contacted personally to acknowledge receipt, discuss implications and possibly obtain further information. A course of action will be mutually agreed. All reports that are shared will be dis-identified. A reporter submitting a confidential report must accept an investigation may be inhibited. Please note that confidentiality cannot be guaranteed where a caveat on prosecution applies, ie dereliction of duty amounting to gross negligence.
What are the reporting requirements?
The reporting requirements are contained in the AN(OT)O for safety and wildlife strike reporting and OTAR 178 for security incident reporting:
What happens next?
All reports are reviewed when submitted. Some reports are selected for further investigation to ensure all lessons have been identified and appropriate actions have been taken. All reports will be dis-identified then shared only with other aviation Service Providers (unless they are confidential) and other aviation safety regulators and analysed for statistical purposes to drive our risk based performance regulatory oversight. Therefore, it is important to know that every report counts.
If you have any further questions on any of this please email: email@example.com.