Where the RFFS provider is not part of the aerodrome certificate holder’s organisation
3.1 In this case the RFFS is basically a sub-contractor to the aerodrome certificate holder or operator, and consequently there must be a contract or Service Level Agreement (SLA) between the two parties.
3.2 Even if the RFFS is provided by a sub-contractor, the requirement to comply with OTAR Parts 139 and 140, and to support the aerodrome certificate holder appropriately, is a mandatory element of the aerodrome certificate. It is recommended that the RFFS provider includes a statement of compliance as part of the SLA. Note that the SLA should be included in the Aerodrome Manual.
3.3 Since the responsibility for ensuring that the RFFS complies with OTAR Parts 139 and 140 rests with the aerodrome certificate holder, the regulator will handle all issues related to the RFFS through the certificate holder.
3.4 Apart from any business-related material, the SLA should at least include provisions for the following issues:
3.4.1 The level of service provided
In terms of the ICAO Category and hours of service. This is a key issue and is stated in the aerodrome manual.
3.4.2 Procedures for changes in the level of service
This should cover any need to increase the level of service and arrangements in case of depletion of the RFFS available. Changes of a permanent character affect the aerodrome manual.
3.4.3 The organisational structure of the RFFS provider
As it pertains to the service provided for the aerodrome. Include names and responsibilities of the senior persons.
3.4.4 Minimum staffing levels
For the categories of service covered by the SLA.
3.4.5 Arrangements for the integration of RFFS SMS and Aerodrome SMS
In accordance with OTAR Part 139.75(g). Unless the RFFS is covered by the aerodrome certificate holder’s SMS, there is a need to ensure appropriate integration between the two systems. Some elements that should be in place include, but are not limited to:
(a) RFFS representation in the aerodrome safety committee, local runway safety team and other relevant safety groups.
(b) Sharing of deviation reports and findings, including any follow-up actions.
3.4.6 Arrangements for auditing the RFFS
The aerodrome certificate holder has an obligation to perform audits of the RFFS in accordance with OTAR Part 139.75(g), (j) & (k). This is also one of the means by which the aerodrome certificate holder can assure himself that the RFFS complies with the requirements of OTAR Parts 139 and 140.
The RFFS provider must make available all relevant manuals documents and records, including personal training records for the staff concerned. Similarly, the aerodrome certificate holder will need to make arrangements for these documents and records to be made available to the regulator by the RFFS provider during regulatory audits and as otherwise required by the regulator.
3.4.7 Arrangements for dealing with audit findings
Arrangements to ensure that any findings identified by the aerodrome certificate holder or raised by the regulator will be adequately dealt with through the aerodrome certificate holder or operator. This is to ensure that follow-up actions resulting from the audits referred to above will be implemented, complied with and can be monitored.
3.4.8 Arrangements for supplying the RFFS manual to the regulator
Arrangements must be made to provide RFFS manual, through the aerodrome certificate holder, to the regulator as required.
3.4.9 Participation in Emergency Planning Arrangements
In accordance with OTAR 139 Subpart E the RFFS provider must make available all suitable resources to engage with emergency planning arrangements including the emergency planning committee, specialist rescue services where it has been determined and to take a lead in emergency exercise